We have designed this FAQ page to answer all of your questions relating to how to care for your wig or hairpiece, how to wear your wig and how to send us a sample of hair to match your color.

 

1. How often do I clean my wig or hairpiece?

• If worn daily for 10 to 12 hour a day, we would suggest you wash it once every 10 to 14 days. But, there are factors that could change this, depending on the individual wearer, the type of styling products used or the environment in which the wig or hairpiece is worn. You, personally, will be the judge of when it needs to be cleaned.

2. How do I clean my synthetic wig or synthetic hairpiece?

• First, fill a small hand sink or a large-sized bowl with approximately
  2 quarts of COOL WATER. NEVER USE HOT WATER! (hot water will remove the pre-styled curl pattern that is built into a synthetic wig or synthetic hairpiece).
  

• Add approximately 2 ounces of Synthetic Hair Cleanser to the cool water and swish around to mix. Then you are ready to place the hairpiece or wig into the solution.
  

• Allow to soak for 5 to 10 minutes, and then swish the piece around in the soapy solution for a minute. Note: If your wig has makeup build-up along the front hairline, we recommended you use an old toothbrush and hand soap to remove this.
  

• After washing, discard the soapy water. Rinse sink and fill up with clean cool water; sometimes you may want to rinse twice. Shake out excess water.
  

•  After washing, simply lay the hairpiece on a towel to air-dry naturally.
  

• DO NOT BRUSH WIG WHILE WET.
  

• DO NOT USE A HAIRDRYER ON WIG.
  

• This kind of heat can damage fiber hair! If you have a wig, it is recommended that you place it on a wire head form so it dries in its natural round head shape. (Air can pass through a wire form. Air cannot pass through a Styrofoam head form.) Both the Wire Stand and the Deodorizing Wig Perch are excellent for this purpose.
  

• We recommended a special Synthetic Fiber Hair Conditioner: It conveniently sprays onto your wig or hairpiece. This conditioner should be used lightly after each washing as well (for longer hairpieces, use each time your hairpiece is worn). Conditioner build up is good and provides a longer life for synthetic hair, eliminates static electricity (which can also damage fiber) and makes fibers look healthy.

3. Can I use hairspray on my wig or hairpiece?

• For those who like using a holding spray, we provide Synthetic Fiber Hairspray. It not only holds hair in place beautifully, but washes out completely and is water soluble. Holding sprays that are not water soluble should never be used!

4. Are there any other styling products available for synthetic or
human hair synthetic blend wigs & hairpieces?

• Synthetic Hair Glosser spray is a product that helps maintain a natural healthy sheen to synthetic hair fiber. As a hairpiece or wig gets used and is washed a number of times, it may start to lose its original sheen. ShineIt helps restore that sheen! Synthetic Hair Liquid Mouse Volumizer adds ultra protection, texture and body, for fuller feeling wigs and hairpieces. This is a great styling product for all synthetic fiber styles.

5. What type of styling tools can I use on my wigs and hairpieces?

• Depending on the type of hairpiece or wig you own, it is advisable to lightly pick or brush the ends to soften the appearance each time you wear it. On long pieces, always start from the ends.
  

• Brushes that have single teeth from the base and have bristles that can flex or bend as they pass through the hair; this will lessen any possible damage.
  

• Hair picks are also excellent for light touch-ups because they pass
  through the fiber with minimum resistance or pulling.
  

• Combs with bigger spaces rather than close-together teeth.

6. How do I clean my human hair wigs and hairpieces?

• We recommend that you use ShampooIt and RestoreIt which is exclusively
  made for human hair wigs & human hair hairpieces.

• First, fill a small hand sink or a large-sized bowl with COOL WATER.

• Add approximately 2 ounces of ShampooIt to the cool water and swish around to mix. Then you are ready to place the human hair hairpiece or wig into the solution.

• Allow to soak for 3-5 minutes, and then swish the piece around in the soapy solution for 1 minute. Note: If your wig has makeup build-up along the front hairline, we recommend you use an old toothbrush and hand soap to remove this.

• Remove excess water by blotting with towel. Spray on Restorelt liberally throughout hairpiece or wig, do not over saturate.

• DO NOT RINSE OUT!

• Proceed to comb through hair, starting at the ends and work your way up to the base

• You can set it under a hot dryer until dry, or let it naturally air dry overnight.

7. How do I put on and wear my wig?

• Remove the protective hair net from your wig. Give the wig a good shake to allow air to fluff through the hair fibers.
  

• If your hair is short, brush it back from your face and behind your ears. If your hair is long, distribute and pin your hair up evenly, so as not to have a “bump” anywhere. Many people use a wig cap, and it’s very convenient.
  

• Hold your wig at the sides with the woven label in the back. Place it at the middle of your forehead (for leverage) and slide it on from front to back. The top front of the wig’s cap should rest approximately 1/4” past your natural hairline. If the wig is too forward at the front hairline, it will look hat-like and unnatural. The ear tabs on each side of your head should be evenly placed in front of your ears. Never place the wig over your ears.
  

• Tuck in any stray hairs at the front, sides and nape.

8. How do I store my wig?

• The best way to store your wig is on a Wire Wig Stand or Wig Perch Wig Stand. This will keep your wig fresher and maintain its style between wearings. Keep your wig in a clean place, away from dust, sources of high heat and excessive humidity. Never enclose in a box or plastic bag (except while traveling).

9. What about cutting, re-setting and coloring my wig or hairpiece?

• We recommended that any cutting, coloring or rinsing, as well as permanently re-curling of your wig or hairpiece, should be done by us or another trained professional.

10. Can the wig be made bigger or smaller to better fit my head?

• Yes, all wigs can be adjusted to fit your needs, by tightening or loosening the Velcro tabs located in the back of the wig. If your wig is still too large, you may want to consider purchasing a Comfy Grip. The Comfy Grip has been found to be beneficial for every wig wearer due to its ability to hold the wig securely and comfortably in place. We feel it is necessity for people who have experienced total hair loss.

11. How do I take my correct head measurements?

• Most people wear “average”. However, if you aren’t sure of your size, visit our salon and we will make sure of the measurements,

12. How does your Professional Styling Service work and what is the cost?

• If you feel you need alterations for example, making your wig cap a smaller size or stretching the wig cap for an extra large fit, please call us for an appointment and we will give you a price for this additional service.

13. Will my wig frizz?

• Frizzing is usually caused by excessive steam; for example, opening the oven, the dishwasher, the clothes dryer and any other heat source, such as the blow dryer and curling iron. Frizzing also occurs by friction, such as long hair wigs rubbing against the back of the chair.